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  1. Collaborative Customer Relationship Management: Taking Crm to the Next Level (Inbunden)

    av

    Alexander H. Kracklauer, Daniel Quinn Mills, A. H. Kracklauer

    ISBN: 9783540002277 - UTGIVEN: 200309

    Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a competitive advantage via customer intimacy and CRM. This book presents a new strategic framework that has been tested successfully with variou[...]

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    från 1014.00 kr